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Phone and tablet shop · sample business

Electronics: the whole day

Priya, owner of a phone and tablet shop (sample business).

  • 09:00 to 18:00
  • 6 tours
  • 22 steps
  • Owner, Stock, Counter

The day, hour by hour

  1. At 09:00

    OwnerStart of the day

    How many handsets are in, what are they worth, and which brand is running thin?

    Opening: what is in the cabinets. The phone shop Home: devices in stock and their worth, the newest handsets by IMEI, and stock by brand.

    Take the tour · 4 steps
  2. At 09:30

    Stock

    A box of phones has arrived. Each one has to be traceable.

    New handsets, each with its IMEI. Each phone added with its IMEI checked, its cost and selling price and warranty months, or a whole sheet imported at once.

    Take the tour · 4 steps
  3. At 11:00

    Counter

    A customer wants the phone, a case and two years of cover.

    Selling a phone with a warranty. Scan the IMEI, choose the warranty, add the case and the customer, take the payment and hand over a warranty card.

    Take the tour · 4 steps
  4. At 13:00

    Counter

    "I bought this here and it will not charge." Is it still covered?

    A warranty question at the counter. Look the phone up by its IMEI, see when it was sold and when the warranty ends, and log the claim on the handset.

    Take the tour · 4 steps
  5. At 15:00

    Counter

    Someone wants money off for their old phone. What is it worth?

    A trade-in, back on sale. Value the phone, make the offer, record the answer, and add it to stock as a refurbished device.

    Take the tour · 3 steps
  6. At 18:00

    Owner

    What sells, what earns, and how are trade-ins and warranties going?

    The week so far. Revenue, devices sold and profit over the last 7 days, revenue by brand, trade-in and warranty figures, and a file to export.

    Take the tour · 3 steps