Wholesale · sample business
Wholesale distributor: the whole day
Chaminda, warehouse lead at a distributor (sample business).
- 06:00 to 19:00
- 8 tours
- 36 steps
The day, hour by hour
At 06:00
Warehouse leadStart of the dayFive shop orders on one lorry, and it leaves at seven.
Picking the lorry load. Yesterday's orders become one pick wave on the warehouse phone, and a short line is flagged before the lorry goes.
Take the tour · 4 stepsAt 08:00
Sales repSix shops on the round today, and every order must be within credit.
The rep's round of shops. Planned visits on the phone, a check-in at the shop, the account at a glance, and an order sent inside the credit limit.
Take the tour · 5 stepsAt 09:30
Sales officeEvery order gets three discounts in a row, and the paper has to match to the cent.
Three discounts, one after another. A trade discount, a middle discount chosen per order and a cash discount, each taken from what is left, printed line by line on the quote and the invoice.
Take the tour · 6 stepsAt 10:30
OfficeThe office prints invoices on a dot-matrix with carbon copies. Light grey text comes out faint.
Print on the printer you have. Tell this computer which printer it has, Laser / inkjet, Dot-matrix or Thermal, and every invoice prints to suit it.
Take the tour · 4 stepsAt 13:00
Goods inThe mill lorry is here. Is everything on the order actually on it?
Goods in from the mill. Scan the purchase order, count against it, flag what is short, type a new cost where the invoice changed, and the stock is up when it is saved.
Take the tour · 5 stepsAt 15:00
FinanceShops owe lakhs. Who should be called first?
Shops that owe, oldest first. Money owed by age, the shops behind it oldest first, and reminders on a schedule that stop when the invoice is paid.
Take the tour · 4 stepsAt 17:00
DriverFour shops before dark, and the office needs to know where each one is.
Deliveries on the road. Each shop's stop on the driver's phone, with the address, the order and a call button; the office marks it delivered.
Take the tour · 4 stepsAt 19:00
OwnerDoes the cash in the drawer match what the system says?
Closing the day. What the system recorded, the cash counted against what should be there, a note on a small difference, then the day is closed.
Take the tour · 4 steps