Small shops · sample business
Small grocery: the whole day
Nimal, who runs Perera Stores, a small grocery, from one counter and one phone (sample business).
- 06:30 to 21:30
- 8 tours
- 30 steps
- Owner, Owner at the counter
The day, hour by hour
At 06:30
OwnerStart of the dayThe bread van is outside: open up and start selling, no fuss.
Open the till at half past six. Signing in opens the till, last night's cash is already filled in, and the day starts in one tap.
Take the tour · 4 stepsAt 07:10
Owner at the counterBread, eggs and tea for the whole street before the office buses.
The morning rush: tap, tap, done. Quick keys for what sells most, the basket adds itself up, and cash or credit closes the sale.
Take the tour · 4 stepsAt 08:15
Owner at the counterA new scanner arrived. Will it just work, and what if a code is not in the shop yet?
Scan to sell at the till. Plug in a USB or Bluetooth scanner and test it, scan to sell, scan a multipack for its pack, and add an unknown code without leaving the sale.
Take the tour · 6 stepsAt 09:40
Owner at the counterKamala will pay at the end of the month, like always.
Rice and dhal "on the book". Credit written down the way the paper book was, checked against her limit, with a receipt she can see.
Take the tour · 3 stepsAt 11:00
OwnerCash leaves the drawer for the supplier: tonight the count must still make sense.
The bread man wants paying. Cash out records money paid from the drawer, so the evening count still adds up.
Take the tour · 3 stepsAt 13:00
OwnerKumari has owed for three weeks, and asking face to face is awkward.
A polite reminder, and the money comes in. Who owes, longest first, a reminder written for him, and the payment recorded when she comes in.
Take the tour · 4 stepsAt 17:30
OwnerThe distributor calls at six: what does the shop need this week?
Before the distributor calls. What is running low sorts to the top, and one purchase order starts from those lines.
Take the tour · 3 stepsAt 21:30
OwnerHalf past nine: does the drawer add up after a day of credit, collections and cash out?
Count the drawer, and home. Counted against expected, with the cash out and the credit collected already in the sum, then the day in one message.
Take the tour · 3 steps